Handy C. -1993- Understanding Organizations !new! 〈DELUXE〉

Why did Nokia fail? They were at the top of the S-curve for mobile phones (durable, battery life) but refused to start the touchscreen curve because the first curve was too profitable. Handy saw this coming 20 years prior.

Decisions radiate from a central "boss" figure. It is fast-moving and relies on trust and personal relationships rather than rules. handy c. -1993- understanding organizations

), remains a cornerstone for anyone trying to figure out why workplaces behave the way they do. Why did Nokia fail

What does the person actually want (money, status, purpose)? Decisions radiate from a central "boss" figure

. These people didn't care about Rick’s charisma or Marcus’s manuals. They were experts—expensive, focused, and temporary. They took over a conference room, covered the walls in post-its, and worked 20-hour days. For a month, they were the masters of the office because they had the