© 2026 Charlie Lumen. All rights reserved.
Last updated: 2025. Information applies to MakeMKV v1.17.x and later.
The most common culprit is that the "Web Access" feature has been toggled off. Open MakeMKV. Go to (or click the wrench icon). Navigate to the General tab. Ensure the box labeled "Allow internet access" is checked. Restart the application and try loading the disc again. Step 2: Manually Update the HK Database makemkv automatic hk downloading is disabled or failed
MakeMKV cannot connect to its decryption key server to download the hashed keys (HK) required for your specific disc Last updated: 2025
MakeMKV's automatic HDR downloading feature allows users to download HDR metadata for their ripped Blu-ray discs. This metadata is essential for ensuring that the ripped content is properly labeled and recognized as HDR content by media players and devices. When enabled, MakeMKV will automatically download the HDR metadata from a server, which is then stored alongside the ripped video files. Open MakeMKV
© 2026 Charlie Lumen. All rights reserved.
Last updated: 2025. Information applies to MakeMKV v1.17.x and later.
The most common culprit is that the "Web Access" feature has been toggled off. Open MakeMKV. Go to (or click the wrench icon). Navigate to the General tab. Ensure the box labeled "Allow internet access" is checked. Restart the application and try loading the disc again. Step 2: Manually Update the HK Database
MakeMKV cannot connect to its decryption key server to download the hashed keys (HK) required for your specific disc
MakeMKV's automatic HDR downloading feature allows users to download HDR metadata for their ripped Blu-ray discs. This metadata is essential for ensuring that the ripped content is properly labeled and recognized as HDR content by media players and devices. When enabled, MakeMKV will automatically download the HDR metadata from a server, which is then stored alongside the ripped video files.