If the software does not detect your printer, go to → Bluetooth & devices → Printers & scanners → Add your Canon MP series manually using “The printer that I want isn’t listed” → Select USB port .
: If the software opens but won't scan, ensure the Windows Image Acquisition (WIA) service is running: Search for "Services" in the Windows 11 taskbar.
Uninstall existing versions of MP Navigator and the scanner driver via Control Panel > Programs and Features Restart your computer.
: Download the verified version 4.03 from the Canon Support Page .
