The most common fix is ensuring both RVTools and any related management software are up to date. Users have reported that upgrading to the latest version of RVTools alongside updates to tools like Remote Desktop Manager (RDM) often resolves the DLL conflict. 2. Re-encrypt Automation Credentials
: Since the error mentions a DLL "free" or memory access issue, corrupted C++ runtime libraries on the host machine are a common culprit. Official Support Channel rvtools unknown error stsservicedll free
Always run the latest version of RVTOOLS (download from Robware’s official site – free). Newer versions include better error handling for STS-related issues and often eliminate this error entirely. The most common fix is ensuring both RVTools
: A version mismatch or corruption within the RVTools underlying libraries, often triggered during CLI/batch exports. Re-encrypt Automation Credentials : Since the error mentions
This log will often tell you precisely which dependency is missing.
: Recent updates specifically address compatibility issues with newer vCenter SSO services. 2. Bypass via Local Authentication