Zkfinger | Vx100 Software Download Exclusive 2021
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Ensure the file name contains "VX100" or "ZK6000" series. Do not download packages labeled "ZK7000" or "Live20R" as the USB PID/VID differ.

| Error Code | Cause | Exclusive Fix | | :--- | :--- | :--- | | | USB Bandwidth overload | In the SDK, set CaptureTimeout = 2000 and close other USB cameras. | | Error 2033 | Template format mismatch | The VX100 exclusive software uses FPT_V10 . Convert your old templates using the included Converter.exe . | | Blue LED stays off | Firmware mismatch | Run FW_Updater_Tool.exe from the exclusive folder. Flash the VX100_V2.1.bin file. |