In newer versions of SEPM (like version 14.x), Symantec officially recommends using the link on the login screen, which sends a temporary password to the administrator's email. If this link is missing or non-functional, the resetpass.bat tool may still exist in your \Tools folder or can be obtained by contacting Broadcom Support . Functionality Review
If you never configured an email server in SEPM, this link won't work. In that case, some admins use tools like SMTP4DEV to "catch" the reset email locally if the SEPM server tries to send it. 4. How to use it (if you have the file) In newer versions of SEPM (like version 14
resetpass.bat [new_password]